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Simone Krais Inter- transcultural trainer

Intercultural communication for clinics and hospitals

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Just like our everyday social life, everyday hospital life is becoming increasingly intercultural – employees and patients increasingly have different cultural backgrounds, and the nursing shortage is forcing specialists to be recruited from abroad – a situation that poses enormous challenges for many hospitals. Therefore, many hospitals have a tremendous need for action. I support you with:

  • Needs analyses

  • Consultations on areas of action

  • Workshops for different groups of people

  • Coaching individuals and teams in conflict situations

Just contact me – I can help you with all your needs!

An important component is the educational offering. Since different groups of people work in clinics and hospitals and experience intercultural situations from different perspectives, I tailor my workshops precisely to specific groups (e.g., doctors, clinical instructors, nurses, trainees, etc.). Below you will find examples of my workshop offerings.

Workshop: Intercultural Communication for Practical Instructors

In nursing, people from diverse cultural backgrounds are increasingly working together. Different ways of thinking, feeling, and acting often create tensions in intercultural teams that disrupt workflows. Clinical instructors are particularly affected by this situation, as many trainees come from different countries of origin or speak German as a second language. Clinical instructors must therefore not only ensure professional standards but also sensitively address language barriers, cultural differences, and value systems to facilitate effective learning. In this course, clinical instructors learn how to deal with these challenges effectively and successfully.

Topics

• Cultural Self-Awareness: What Shapes How I Think, Feel, and Act?

• Clinical Instructors as Leaders: What Is Transcultural Leadership?

• Cultural differences: values ​​and norms, face-to-face interaction, body language, and emotions

• The situation of foreign employees

• Trainees' adaptation to the corporate culture

• Emotional self-management

All topics are explored theoretically and through numerous practical case studies, and reinforced interactively in training sessions.

Workshop: Onboarding for foreign nursing staff

Due to the nursing shortage, nurses are increasingly being recruited from abroad. This presents both hospitals and nurses themselves with enormous challenges. It is important for everyone that the foreign nurses feel comfortable, learn the language, cope well with their new daily routine, are socially integrated, and quickly learn the nursing techniques and standards common in Germany. Through intercultural onboarding, I help foreign nurses adjust to everyday working life in Germany.

Topics

• Cultural self-perception: What shapes how I think, feel, and act?

• Cultural differences: Values ​​and norms, face-to-face interaction, body language, and emotions

• "German" work culture: Which values ​​and norms are important in everyday work? Self-reflection and comparison with the home culture

• Corporate culture: What does the company stand for? How is communication carried out in everyday hospital life? Which hierarchies are important? What does gender equality mean? ...

• Emotional Self-Management

All topics are explored theoretically and through numerous practical case studies, and reinforced interactively in training sessions.

Questions? I'm looking forward to your message!

My topics are available

  • as seminar or workshop, individual and group coaching or as a lecture

  • in German or English

  • in person or online

Contact me